tag services

Recall & Crisis Management

TAG offers a suite of services that provides deep industry expertise and a global perspective focused on assessing and managing operational, reputational, and regulatory risk. Partnering with TAG not only helps you mitigate these risks, but helps you to manage any crises that may occur to help protect your business, your customers and your brand.

Facility Assessment

TAG provides a strategic, holistic assessment to observe current practices and look for opportunities for improvement. Our clients use facility assessments to share their concerns with us, so that we can offer constructive advice and practical, cost-effective solutions.

Recall/Crisis Management Plan

TAG has reviewed hundreds of recall plans from a variety of industry sectors and global locations, bringing an unparalleled perspective for best practices in executing well-functioning recall and crisis management plans, systems, and employee training.

Mock Recall Simulations

TAG’s interactive simulation training imitates real-life situations to educate key members of your company in their roles and responsibilities in recall and crisis management. TAG simulations incorporate your products and processes to test all aspects of your plan – the people, processes, and systems – to provide a higher level of confidence that it will work in crises when time is of the essence.

Import Refusals

Should your import be refused at the border of the US, Canada or a European or Middle East country, TAG can provide support to determine a solution and help get your products back to “Accepted.”